Philosophy
Our Mission
Our Vision
What sets us apart
Our values
Our international presence
Our understanding of quality
Name and Symbol of intercultures
Further Information
intercultures Brochure (PDF)
Our Mission
intercultures is a provider of high quality, competence-based intercultural training, coaching and consulting.
It is our mission to make cultural diversity in businesses and institutions a tangible enrichment so that it may be used to attain operational goals as well as to contribute to the sustained development of the parties involved.
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Our Vision
Working with our clients and experts, it is our vision to to deliver the best intercultural services possible, working side by side as partners in long term, productive processes.
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What sets us apart
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Outstanding
experts with multifaceted competency portfolios
Professional, collegial communication with
clients Needs-driven, customized programs
Access to experts in different locations
High quality processes
Slim structures, very good value for money
Strong goal orientation
Clear values
We know our limits
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Our Values
The central values on which our work is based include
Α win-win situation for all concerned
Cultural diversity enhances when it is activated and used constructively
Complex challenges require intelligent solutions
Good training raises as many quesions as it answers; a good coach makes him or herself superfluous
When it comes to culture, one learns about people’s true motivations not only in conference rooms but also in daily life
One of the most important skills that we can impart is tolerance of ambiguity
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Our international presence
Global processes need international presence. This is why we also offer our services outside Western Europe in the following locations.
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Our Understanding of Quality
Our quality assurance is particularly effective due to regular exchanges with our clients (HR departments and training participants).
- It is based on three distinct levels of interaction:
Processes
Expert Selection
Contact with clients
Processes
Besides meticulous preparation (needs analyses, personal contact with participants prior to training (depending on the situation), creation of assignment specific materials and the incorporation of feedback loops in the process (e.g. during training: monitored learning, knowledge retention checks, safeguarding outcomes, action plans), a joint evaluation from two perspectives (participants and trainer) is a matter of course. We always strive to obtain both immediate and long term feedback from participants and clients.
Expert Selection
The demands on experts in the intercultural field in the last few years have grown as dynamically as those placed on executives. In order to address the complexity of the interwoven systems and processes, exceptional professional skills are required.
Our experts have between three and thirty years of experience in the fields of training, coaching and/or consulting, with an average of 10 years' experience. They are committed to the principles of further training and reflection on their own professional practices (life-long-learning, supervision, coaching) and invest a minimum of 2 weeks in these processes annually.
- Our experts profess the following competencies and qualities:
Solid knowledge of cultural dimensions (classification systems) and the ability to convey them
Long work or living experience with or in the target culture
Profound country knowledge
Very good knowledge of the culture-specific systems involved and the ability to convey them
Outstanding process competence in the corresponding area (training, coaching, consulting)
Exceptional communication skills (including multilingualism)
Very good ability to conduct cultural self-reflection
Well developed social skills (e.g. tolerance, a sense of humor, curiosity, self-reflection, tolerance of ambiguity, flexibility)
Personal leadership or other experience relevant to the assignment
Fundamental knowledge of organizational development, change management, leadership
Own intercultural development or research activity
A good understanding of international business processes and their ramifications for the work and living situation of participants and clients
A willingness to collaborate and exchange
A similar understanding of quality
Follow the link to learn more about our experts.
Contact with Clients
It is only through close contact with the companies and organizations with whom we work that we can deliver our high quality standards. The more we know about the experiences of our participants or clients, the more directed and sustainable the training, coaching or consulting. This includes regular updates of our knowledge of their organizational culture, key market activities and other important areas.
It is equally important to us that, without commercial ulterior motives, our partners be made aware of important new developments in the intercultural field or be invited to trade events (e.g. SIETAR). We would like intercultural perspectives in the business world to assume their rightful place In this era of rapid globalization.
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Name and Symbol of intercultures
The name intercultures relates to the inter in the communication between cultures and the synergies generated when people from two or more cultures undertake a joint endeavor.
The symbol of intercultures is a small circle rotating within a larger one. It is simultaneously a large circle revolving around a smaller one. Everything revolves around cultures and frames of reference; we find the bigger picture reflected in small events and the specific drives the whole.
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Further Information
Learn more about us and our work under
Culture-specific Training
Coaching & Consulting
Coordination/Office
News
as well as under individual training proposals.
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Brochure
We invite you to download our English brochure as a PDF file.
Download now (apx. 890 KB).
You will need the Free Adobe Acrobat Reader to open the PDF file.
intercultures | Introduction
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